Beosound 5 / Beomaster 5 Service Tool

34 replies

Rendboell

Gold

Posted June 9, 2023 at 06:42 GMT

Hello all, Because of the interest in the Service Tool for BS5 / BM5, I have made the 2.5 GB zip file available for all. Use this link for download: https://1drv.ms/u/c/5f5793d1aa0888fc/EcnGOaw5kr1BhGEJEEOwiZoBwb_SF5vQD8VQ5auhdmMYjw?e=M6Q5mq Be patient with the download. It is highly compressed and will take some time to unzip. I have attached a short introduction to the content, the B&O Service Manual and updated guides on how to install a new SSD: (1) B&O instructions for the Service Tool in the Service Manual for BS5 / BM5. The manual has instructions on how to update the BIOS and replace motherboard, harddisk, B&O master board, etc. (2) My guides on how to use the service tool with Hirens Boot CD to use the original B&O clone (Norton Ghost) on a new SSD with correct alignment for SSD drives, including optimizations for SSD drives. If you have any questions, please ask in this thread. Best regards, Jens

Location: Copenhagen, Denmark

Jens Rendboell

Rendboell

Gold

Posted June 9, 2023 at 18:50 GMT

#16372

More attached guides: (1) How to replace the harddisk / HDD with a SSD drive to get a faster Beosound 5 / Beomaster 5, as well as how to backup the BM5 with Macrium Reflect. (2) How to install a 1 TB SSD drive. This is not verified as I have installed a 2 TB SSD, but I think it will work. Best regards, Jens

Location: Copenhagen, Denmark

Jens Rendboell

Madskp

Gold

Posted June 10, 2023 at 14:47 GMT

#16379

Just being a little curious I downloaded the image and are looking at the windows installation at the Norton Ghost image. But I haven't stumbed upon a BS5 program folder or file. Isn't there one, or is it just burried deep down in the folder structure?

Location: Denmark

Rendboell

Gold

Posted June 10, 2023 at 15:31 GMT

#16380

Use ImageUSB 1.5 to copy the service tool to a USB stick. The bin file you want to copy to a USB stick is in this folder in the download: (1) Beomaster 5 Servicetool\BS5-BM5_ST\BS5-BM5_ST\ServiceTool\bm5 imageusb.bin (3.7 GB) Then follow the instructions in chapter 4.4 in the included Service Manual for BS5 / BM5. See the "Short introduction to 2 ways of using the service tool" (attached here and also in the download).

Location: Copenhagen, Denmark

Jens Rendboell

Rendboell

Gold

Posted June 10, 2023 at 15:39 GMT • Edited June 10, 2023 at 15:44 GMT

#16381

If you want to use Hirens Boot CD and Norton Ghost to install a new SSD with correct alignment for SSD drives, then you have to unzip / unpack the 3.7 GB bin file to get the Image700.GHO (1.7 GB). Then follow instructions in "(2) Beomaster 5 Clone to SSD (Symantec Ghost)" to install a 1 TB SSD or a 2 TB SSD. (attached here and also in the download).

Location: Copenhagen, Denmark

Jens Rendboell

Stan

Bronze

Posted June 12, 2023 at 15:31 GMT

#16422

Thanks for posting this. You are doing God's work with this :D.

Frog

Gold

Posted June 15, 2023 at 16:55 GMT • Edited June 18, 2023 at 10:36 GMT

#16476

Nice, I had it, then lost it. You have included all the extra components that are useful too! note, if trying to access the disk and have the Beomaster 5 on a secure subnet (which is wise as it uses windows XP CE), you need to change the settings in Windows Firewall (on the beomaster 5) in the file and printer sharing to allow access from other subnets.

Shunil Lal

Bronze

Posted July 17, 2024 at 09:41 GMT

#24427

Hello , my BM5 hard drive crashed recently and can not be cloned. What are my options as B&O in Singapore do not service the BM5/BS 5 anymore. How do I replace my hard drive. Thank you.

Boonsarm Pooalai

Bronze

Posted May 13, 2025 at 11:10 GMT

#28728

Rendboell wrote:
Hello all, Because of the interest in the Service Tool for BS5 / BM5, I have made the 2.5 GB zip file available for all. Use this link for download: https://1drv.ms/u/s!AvyICKrRk1dflLEkQs3K36JxF2p_EQ Be patient with the download. It is highly compressed and will take some time to unzip. I have attached a short introduction to the content, the B&O Service Manual and updated guides on how to install a new SSD: (1) B&O instructions for the Service Tool in the Service Manual for BS5 / BM5. The manual has instructions on how to update the BIOS and replace motherboard, harddisk, B&O master board, etc. (2) My guides on how to use the service tool with Hirens Boot CD to use the original B&O clone (Norton Ghost) on a new SSD with correct alignment for SSD drives, including optimizations for SSD drives. If you have any questions, please ask in this thread. Best regards, Jens

I followed the steps you suggested and I was able to turn on the computer, but I have a question: 1. After installing the program, every time I turn on the computer to enter the system, it freezes on a black screen before entering the program. 2. Sometimes I can't boot. 3. Sometimes I can boot into the program, but after a while the screen goes black and I can't do anything anymore, so I have to turn off the computer. From the above message, what do you think could be the cause? What I'm wondering is whether the power system is like that or not. Regards, Sammy

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Kim Olsen

Bronze

Posted May 15, 2025 at 11:33 GMT

#28743

Hi my name is kim Olsen, I have beomaster 5 + beosound 5, but right now I have master 5 connected to my TV, my XP has crashed and I am trying to recover, when it restarts after the first phase nothing happens anymore, I can only hear that the HDD is running, it doesn't sound like anything is wrong as it is just a regular squeak like HDDs do, some solutions would help a lot. M.V.H. Kim Olsen.

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